At Bella Wood Works, we take pride in the quality and craftsmanship of our wooden products. Your satisfaction is important to us.

Returns

• We accept returns within 7 days of delivery.

• Items must be unused, in original condition, and returned in the original packaging.

• Customized or made-to-order items are non-returnable, unless they arrive damaged or defective.

Damaged or Defective Items

• If you receive a damaged or defective product, please contact us within 48 hours of delivery.

• Provide clear photos or videos showing the issue.

• We will arrange a replacement or refund after verification.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7–10 business days to the original payment method.

Shipping Costs

• Shipping charges are non-refundable, unless the return is due to our error.

• Customers are responsible for return shipping costs.

For any questions, please contact us before returning an item.